Monday, July 30, 2018

Struggling Healthcare Organizations

A systematic review identified five characteristics of healthcare organizations that are struggling to improve quality.

1.  Poor organizational culture: Such as limited ownership, not collaborative, hierarchical, with disconnected leadership

2. Inadequate infrastructure: Limited quality improvement, staffing, information technology or resources

3. Lack of a cohesive mission: Mission conflicts with other missions, is externally motivated, poorly defined or promotes mediocrity

4. System shocks: Events such as leadership turnover, new electronic health record system or organizational scandals that detract from daily operations

5. Dysfunctional external relations with other hospitals, stakeholders, or governing bodies.

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